We don't know yet how many memberships have been sold, so don't know how many people are after what amount of tickets.
We intend to find out.
However it is not an easily fixable problem going forwards if huge numbers of memberships have been sold in addition to the number of available tickets each match.
CPISA just want to try understand the clubs thought processes and procedures in all this.
To try and restrict it to a managable fair system going forwards.
I think the club aren't being particularly transparent with what they're telling you Pierre and it must be like banging your head against a brick wall. If they're not sharing even an approximation to the nearest 100 of how many Gold memberships have been sold, then they just don't want to tell you.
I've been writing websites from small to massive for over 25 years and I can tell you now that they must have statistics from Ticketmaster on how many people are attempting to buy tickets at 10am on the day that they go on sale for Gold Members. If this reveals that in fact so many Gold Members are trying to buy tickets all at once, at 10am and we now have so many Gold Members (according to the club) that this accounts for (picking a number out of the air) say 4K of
simultaneous people all buying 2 tickets and that obiliterates the number available, then they will have proof of that. But this still doesn't stack up with what people are saying. We have Gold Members logging on at 10am to find the tickets are all gone, which would mean that there are so many people who are logging on milliseconds before and whizz through the process to reserve those tickets in their basket. Doesn't sound particularly plausible, you only get that kind of traffic with a Taylor Swift concert, not Palace v. Everton.
I just don't buy the excuses that they don't know this and they don't know that, what's the point of their jobs then? It's more likely that either someone is dealing under the table and reserving tickets for selling via third parties (either the club or Ticketmaster) or we've got a swarm of bots buying up tickets in milliseconds, although I would of thought Ticketmaster would handle that now.
Lastly, if I'm complete conspiracy theory crazy here (which is possible) and actually they produce all the telemetry data that back up what they're saying, then there's still a problem as they are selling the Gold memberships on the back of getting access to tickets, which they can't fulfill. And that's not on.