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Is the club defrauding loyal supporters?

Paaalaaace said:
Same here, s/t with over 12000 points ant s/t pus, never get a look in for any away games.
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Wow! I thought the first bracket is normally 8 or 9,000 so that's a bit worrying why you haven't.

I've got somewhere over 9,000 and I don't normally have a problem for the few away game I go to. My fiance logs on straight away though when they go on sale so that may have something to do with it.
 
The Gold membership 'Join' page still makes no reference to the limits on ticket purchases. I was already fed up with being unable to get tickets, but the one ticket limit means my membership is now worthless. If there were plenty of tickets I'd get her a membership but that would be throwing more money down the drain as it is.
 
taylors lovechild said:
The Gold membership 'Join' page still makes no reference to the limits on ticket purchases. I was already fed up with being unable to get tickets, but the one ticket limit means my membership is now worthless. If there were plenty of tickets I'd get her a membership but that would be throwing more money down the drain as it is.
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This is the issue you I have but with a season ticket plus membership
 
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eritheagle said:
Wow! I thought the first bracket is normally 8 or 9,000 so that's a bit worrying why you haven't.

I've got somewhere over 9,000 and I don't normally have a problem for the few away game I go to. My fiance logs on straight away though when they go on sale so that may have something to do with it.
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Well I must be unlucky or a bit slow on logging in at the right time, usually within minutes of supposedly becoming available.
 
Paaalaaace said:
Same here, s/t with over 12000 points ant s/t pus, never get a look in for any away games.
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That does seem odd, I’m a Gold member (not a season ticket holder or away season ticket holder) and can usually get away tickets for non London, Brighton & Bournemouth games.

There are still tickets on sale for the Wolves game.
 
I wrote to the club as my sons loyalty point had gone down from last year and asked if I could see how his loyalty points are collected and they would not show me and simply told me his were correct, this discussion makes me realise there is something going wrong with this side of the club, and there is no transparency.

Also have spoken to 2 people who tell me that the box office give them away tickets as they know one of the staff and they have very few loyalty points. I may not believe 1, however I do if 2 people tell me.

This could be a reason why I'm struggling to get away game tickets.
 
Balham Palace said:
I wrote to the club as my sons loyalty point had gone down from last year and asked if I could see how his loyalty points are collected and they would not show me and simply told me his were correct, this discussion makes me realise there is something going wrong with this side of the club, and there is no transparency.

Also have spoken to 2 people who tell me that the box office give them away tickets as they know one of the staff and they have very few loyalty points. I may not believe 1, however I do if 2 people tell me.

This could be a reason why I'm struggling to get away game tickets.
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Send this to CPISA rep
 
Balham Palace said:
I wrote to the club as my sons loyalty point had gone down from last year and asked if I could see how his loyalty points are collected and they would not show me and simply told me his were correct, this discussion makes me realise there is something going wrong with this side of the club, and there is no transparency.

Also have spoken to 2 people who tell me that the box office give them away tickets as they know one of the staff and they have very few loyalty points. I may not believe 1, however I do if 2 people tell me.

This could be a reason why I'm struggling to get away game tickets
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It would be a sad state of affairs if this type of corruption is going on amongst Staff in the Box Office,
Probably just the thin edge of the wedge.
 
Still the same in The Main Stand (H Block), groups of tourists sitting together having paid a small fortune in the same seats as already reported.
 
So on looking to purchase 2 tickets for man city with a gold membership now not possible, only one allowed. Its just changing the goal posts.
 
Paaalaaace said:
Yes but it certainly was not mentioned when we paid for a membership back in July. Changing the terms when they have already had our hard earned cash. This is totally unacceptable.
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Sorry, I disagree. Whilst I think your highlighting what's happening with tickets & sites selling them, while Gold Members, of which I'm one, etc can't get 2+ tickets together, the club gave plenty of notice this would happen. I have enough trouble trying to get disabled tickets because I have to ask the club permission to get them, count yourself lucky you're able to get tickets at all.
 
eagleman13 said:
Sorry, I disagree. Whilst I think your highlighting what's happening with tickets & sites selling them, while Gold Members, of which I'm one, etc can't get 2+ tickets together, the club gave plenty of notice this would happen. I have enough trouble trying to get disabled tickets because I have to ask the club permission to get them, count yourself lucky you're able to get tickets at all.
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With respect, I am not wrong, its changing the terms of a contract after agreeing to it and accepting payment.
 
eagleman13 said:
Sorry, I disagree. Whilst I think your highlighting what's happening with tickets & sites selling them, while Gold Members, of which I'm one, etc can't get 2+ tickets together, the club gave plenty of notice this would happen. I have enough trouble trying to get disabled tickets because I have to ask the club permission to get them, count yourself lucky you're able to get tickets at all.
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And how is 2 weeks plenty of notice, 2 months maybe.....its sill all wrong
 
The club offered to refund my membership, which is reasonable, but it misses the point. The one ticket policy won't stop touts, they'll just factor it into their prices, what it will do is either stop families coming or make it significantly more expensive at a time when most of us are already struggling. I also think they need to close the membership for this season, especially the standard option, or clearly state about how hard it is to get tickets.
 
I tried to find an alternative solution but in the end I've just had to ask for a refund. I'm not paying another £60 just for the opportunity to possibly get two tickets for a game. On Ticombo there are over 400 tickets available for the Newcastle game at vastly inflated prices and over 300 for the Fulham game. The new one ticket policy is obviously working as there are also "only" 400 tickets available for the City game with prices starting at over £100 a pop.
 
taylors lovechild said:
I tried to find an alternative solution but in the end I've just had to ask for a refund. I'm not paying another £60 just for the opportunity to possibly get two tickets for a game. On Ticombo there are over 400 tickets available for the Newcastle game at vastly inflated prices and over 300 for the Fulham game. The new one ticket policy is obviously working as there are also "only" 400 tickets available for the City game with prices starting at over £100 a pop.
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And where exactly did this website manage to get these 400 tickets from?

This is what the club has to address in an open manner
 
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