Season Ticket 2025-2026

[SnapperKain]

Just got this from the box office, looks like there's a problem they're trying to sort out.

Good afternoon,

Thank you for your email, I hope you're well.

We're currently aware of an issue affecting the Google links for Season Ticket downloads. Our service providers are actively working on resolving this, but we don’t have a confirmed solution just yet.

As soon as the issue is fixed, we’ll send you a new download link via email. Please keep an eye on your inbox over the next few days.

 

[Paaalaaace]

The same is now happening to me

Me too

 

[Paaalaaace]

Just got this from the box office, looks like there's a problem they're trying to sort out.

Good afternoon,

Thank you for your email, I hope you're well.

We're currently aware of an issue affecting the Google links for Season Ticket downloads. Our service providers are actively working on resolving this, but we don’t have a confirmed solution just yet.

As soon as the issue is fixed, we’ll send you a new download link via email. Please keep an eye on your inbox over the next few days.

Many thanks for posting this.

 

[Ex Dubai Eagle]

I received both !

A digital Season ticket with the Forest game in the top corner and a specific digital ticket for the forest game - long as they work all is good

me too

 

[grumpymort]

Due to the whole thing seemingly more fragile than a Ming vase, it's recommended to use chrome so it picks up your gmail account for google wallet. 🙄

you can do that in any browser.

firefox is a far better browser in every way on desktop plus devices like mobile.

Good that orig poster has now solved the issue it is a place which tends to run into a lot of issues.

 

[SnapperKain]

you can do that in any browser.

firefox is a far better browser in every way on desktop plus devices like mobile.

Good that orig poster has now solved the issue it is a place which tends to run into a lot of issues.

I'm sure firefox is better grumpymort, but the instructions from the club tell you to do it via Chrome and if you don't, well it's just an excuse they can use to fob you off.

Anyway, no solution yet, but judging by the error I've had, it looks like a problem with their API, so hopefully they'll have it sorted soon. 👍

 

[Seth]

All mine says is

SORRY

Something went wrong, please try again


I've done that a dozen times. Anyone else had that?

Everything else work(s), the wembley tickets, rail tickets, cards etc

They've sent me another link, which just says error

Now they've sent me the original email again, which strangely says "Something went wrong, please try again"

Now I've been asked to send in screen shots.

They say I've already downloaded it but its not in my wallet

They've sent me the original link again, same error

Same, just rang the box office and they re-sent the email and told me to tap on the Apple link, even though my phone is Android, and it worked. Apparently lots of people are having the same issue and this is the workaround they're using.

 

[Adrift]

Finally, I appear to have the ticket

I was eventually told to click on the Apple Link rather than the Google link even though my phone is Android.
Suddenly I appear to have a ticket.

I expected it to accompanied by a QR code like other tickets but it isn't.

Do others have a QR code or it is that yet to come?

 

[Paaalaaace]

I'm sure firefox is better grumpymort, but the instructions from the club tell you to do it via Chrome and if you don't, well it's just an excuse they can use to fob you off.

Anyway, no solution yet, but judging by the error I've had, it looks like a problem with their API, so hopefully they'll have it sorted soon. 👍

Just had a reply from the box office saying google pay link now working. They have sent a new email link and it works. My Google pay just has the forest game not a season ticket as such. Assume as in previous years this will refresh to the next game when the forest game is over.