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FA Cup Semi Final Tickets

Skip said:
Box office emailed me back which I wasn't expecting so soon. It is a problem that they are aware of and are sending updates out. Basilcally a manual update of the ticket might need to be performed on your phone. Mine hasn't refreshed yet.
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Have you had the corrected ticket yet? I was told they’d reissue if it wasn’t sorted by this morning but will the PDF still work if they do that?
 
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AmericanEagle said:
Have you had the corrected ticket yet? I was told they’d reissue if it wasn’t sorted by this morning but will the PDF still work if they do that?
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No, still says Block A - Wheelchair. The ticket last updated an hour ago but nothing has change. The PDF didn't open and showed an error message.
 
Still waiting for Block 533. Does it really need to be this close to the time of the event? Feels totally unnecessary. Has anyone else received Block 533 yet?
 
BuzzBeats said:
Still waiting for Block 533. Does it really need to be this close to the time of the event? Feels totally unnecessary. Has anyone else received Block 533 yet?
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The tickets for my seats in Block 125 still haven't turned up so I called the Box Office this morning. I was on hold for over an hour before someone finally answered. He checked me email address and said he was unable to resend them, but he would email Wembley Ticket Office and get them to send the tickets, which I should get sometime this afternoon.

Being not too confident in how things generally go, I asked what do I do if the tickets still don't turn up. He said that was unlikely (I had to wonder if he had a smirk on his face when he said that!), but if it did, go to the Ticket Office at Wembley with your confirmation of purchase and they'll sort me out.
 
nhp61 said:
The tickets for my seats in Block 125 still haven't turned up so I called the Box Office this morning. I was on hold for over an hour before someone finally answered. He checked me email address and said he was unable to resend them, but he would email Wembley Ticket Office and get them to send the tickets, which I should get sometime this afternoon.

Being not too confident in how things generally go, I asked what do I do if the tickets still don't turn up. He said that was unlikely (I had to wonder if he had a smirk on his face when he said that!), but if it did, go to the Ticket Office at Wembley with your confirmation of purchase and they'll sort me out.
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Ok mate, thanks. That’s a huge ballache though isn’t it. These tickets I’m waiting for are for someone else so makes things very very tricky and complicated. Hope you get yours sorted bud
 
BuzzBeats said:
Ok mate, thanks. That’s a huge ballache though isn’t it. These tickets I’m waiting for are for someone else so makes things very very tricky and complicated. Hope you get yours sorted bud
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we had some of the tickets we ordered come to the email address of the ST that ordered them and some come to the email address of the member they were bought for so please check all email accounts
 
AmericanEagle said:
I’ve checked again, in the Fan Wallet on the Palace app, and the ticket has now been corrected - hope it works for yo
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I can see the tickets in my FAN WALLET on the App..... But how do i send them to someone else? I need to get them to my mate. As it stands i cannot see a way to do it. If anyone knows if that is possible, i'd appreciate knowing how!
 
BuzzBeats said:
I can see the tickets in my FAN WALLET on the App..... But how do i send them to someone else? I need to get them to my mate. As it stands i cannot see a way to do it. If anyone knows if that is possible, i'd appreciate knowing how!
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You’d need to send them the email you received and then they can print the PDF ticket attached to it
 
BuzzBeats said:
Ok mate, thanks. That’s a huge ballache though isn’t it. These tickets I’m waiting for are for someone else so makes things very very tricky and complicated. Hope you get yours sorted bud
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Thank you, hope you get yours sorted too.

Leaving things so late is madness. Issuing the tickets just a few days earlier would reduce the panic when things go awry.
 
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