FA cup final commerative ticket

I might be in the minority here - but honestly I was a little underwhelmed with the “commemorative ticket” ….its a little plastic card and lanyard. Like a b tec Tesco club card.
 
Definitely not in a minority, I haven’t heard or read of anyone liking it so far
I have emailed the Club expressing my disappointment.

I have had a reply saying they will discuss this with Ticketmaster. Maybe wishful thinking on my part but the more that complain the more likely Tickemaster will offer a solution. Below is what I send to the CPFC Box Ofice.

boxoffice@cpfc.co.uk
I am not sure what can be done about this, but I would like to inform the Club that the Commemorative FA Cup Final Tickets we received from Ticketmaster were hugely disappointing.

I would have expected, for the price, a high quality paper ticket, not a cheap piece of plastic. And in this day and age, businesses should not be using plastic but sustainable products wherever possible.

I know the Club isnt responsible for this, but perhaps you could communicate with Ticketmaster how poor this product was, and the impression given that they have ripped off their customers.
 
They have said they will get back to everyone who bought a commemorative ticket by email once they've discussed with Ticketmaster...


"I am sorry to see you are disappointed with the memorabilia ticket, unfortunately I am unable to process a refund on this.

We are in discussions with Ticketmaster relating to the memorabilia ticket, once the talks are complete we will contact all supporters that purchased this by email."
 
They have said they will get back to everyone who bought a commemorative ticket by email once they've discussed with Ticketmaster...


"I am sorry to see you are disappointed with the memorabilia ticket, unfortunately I am unable to process a refund on this.

We are in discussions with Ticketmaster relating to the memorabilia ticket, once the talks are complete we will contact all supporters that purchased this by email."
This must mean they’ve had a lot of complaints, good!!
 
They have said they will get back to everyone who bought a commemorative ticket by email once they've discussed with Ticketmaster...


"I am sorry to see you are disappointed with the memorabilia ticket, unfortunately I am unable to process a refund on this.

We are in discussions with Ticketmaster relating to the memorabilia ticket, once the talks are complete we will contact all supporters that purchased this by email."
I've had a message from the CP box office saying to return it to them for a refund.

Originally emailed them asking for a refund under distance selling laws (14 days cooling off period once item received) as item was not as described.
 
No not me, it was the other geezer, the one with the short arms and long pockets 🤣

Not a case of getting £6 refunded - it's about Ticketmaster and their dealings.

The same Ticketmaster that controls CP ticket sales that Gold / Normal members struggle to purchase when go on sale but mysteriously appear on resale sites at vastly inflated prices minutes after going on sale (ie, you can get four together for the Liverpool game for about £200 each if you want)

Ticketmaster (owned by Live Nation Entertainment) Head office in LA posted revenues in 2024 of $23.16 Billion - Presently lots of various law suits against them for various ticket sales issues.

Re memorabilia ticket - great business model - sell high quantities of a relatively low priced item that you can make a decent margin on which no-one will bother to return as the cost to the purchaser is low.

Theoretical numbers for FA cup memorabilia ticket:
CPFC & MCFC purchases 60,000 x £6 = £360,000

Cost to produce 60,000 @ 30p each = £18,000
Postage 60,000 @ 55p each = £33,000
Total production cost £51,000
Margin £309,000

I expect the reason for the delay in delivery would be they were bundled into an order with Oasis memorabilia stuff et al (further reducing production costs) and shipped from China.

Lots of complaints online about Ticketmaster memorabilia tickets - not just for FA cup but many other events - If everyone could be bothered to return the items then maybe it hits them where it hurts and they stop ripping people off with this rubbish.
 
Not a case of getting £6 refunded - it's about Ticketmaster and their dealings.

The same Ticketmaster that controls CP ticket sales that Gold / Normal members struggle to purchase when go on sale but mysteriously appear on resale sites at vastly inflated prices minutes after going on sale (ie, you can get four together for the Liverpool game for about £200 each if you want)

Ticketmaster (owned by Live Nation Entertainment) Head office in LA posted revenues in 2024 of $23.16 Billion - Presently lots of various law suits against them for various ticket sales issues.

Re memorabilia ticket - great business model - sell high quantities of a relatively low priced item that you can make a decent margin on which no-one will bother to return as the cost to the purchaser is low.

Theoretical numbers for FA cup memorabilia ticket:
CPFC & MCFC purchases 60,000 x £6 = £360,000

Cost to produce 60,000 @ 30p each = £18,000
Postage 60,000 @ 55p each = £33,000
Total production cost £51,000
Margin £309,000

I expect the reason for the delay in delivery would be they were bundled into an order with Oasis memorabilia stuff et al (further reducing production costs) and shipped from China.

Lots of complaints online about Ticketmaster memorabilia tickets - not just for FA cup but many other events - If everyone could be bothered to return the items then maybe it hits them where it hurts and they stop ripping people off with this rubbish.
I doubt it, but we live and learn
 

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