FA cup final commerative ticket

I might be in the minority here - but honestly I was a little underwhelmed with the “commemorative ticket” ….its a little plastic card and lanyard. Like a b tec Tesco club card.
 
Definitely not in a minority, I haven’t heard or read of anyone liking it so far
I have emailed the Club expressing my disappointment.

I have had a reply saying they will discuss this with Ticketmaster. Maybe wishful thinking on my part but the more that complain the more likely Tickemaster will offer a solution. Below is what I send to the CPFC Box Ofice.

boxoffice@cpfc.co.uk
I am not sure what can be done about this, but I would like to inform the Club that the Commemorative FA Cup Final Tickets we received from Ticketmaster were hugely disappointing.

I would have expected, for the price, a high quality paper ticket, not a cheap piece of plastic. And in this day and age, businesses should not be using plastic but sustainable products wherever possible.

I know the Club isnt responsible for this, but perhaps you could communicate with Ticketmaster how poor this product was, and the impression given that they have ripped off their customers.
 
They have said they will get back to everyone who bought a commemorative ticket by email once they've discussed with Ticketmaster...


"I am sorry to see you are disappointed with the memorabilia ticket, unfortunately I am unable to process a refund on this.

We are in discussions with Ticketmaster relating to the memorabilia ticket, once the talks are complete we will contact all supporters that purchased this by email."
 
They have said they will get back to everyone who bought a commemorative ticket by email once they've discussed with Ticketmaster...


"I am sorry to see you are disappointed with the memorabilia ticket, unfortunately I am unable to process a refund on this.

We are in discussions with Ticketmaster relating to the memorabilia ticket, once the talks are complete we will contact all supporters that purchased this by email."
This must mean they’ve had a lot of complaints, good!!
 
They have said they will get back to everyone who bought a commemorative ticket by email once they've discussed with Ticketmaster...


"I am sorry to see you are disappointed with the memorabilia ticket, unfortunately I am unable to process a refund on this.

We are in discussions with Ticketmaster relating to the memorabilia ticket, once the talks are complete we will contact all supporters that purchased this by email."
I've had a message from the CP box office saying to return it to them for a refund.

Originally emailed them asking for a refund under distance selling laws (14 days cooling off period once item received) as item was not as described.
 

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