Direct Debit - incorrect payment schedule

[st_dedo]

Hi everyone,

I just received an email regarding my Direct Debit payment schedule, and the amounts listed seem incorrect. For my Holmesdale Lower ticket, it totals £1,345 (10 instalments of £134.50).

My ticketing account appears to be okay and correctly shows all my purchases and loyalty points etc.

I wanted to check if this is a widespread issue or if it's just a one-off case.

Thanks!

 

[Ian McBride]

Mine is wrong. Charged for two adults. It should be one adult, one child.