Palace TV

[Palace Old Geezer]

My Palace TV contract automatically renewed on August 13 and £32.99 was taken from my bank.

Since then I have been unable to access the service and an email I sent to grumble about the issue has been acknowledged with a stock reply suggesting I refer to the FAQs, which I had already done and which are pretty damn useless anyway.

Anyone else got a problem?

 

[Pete53]

My Palace TV contract automatically renewed on August 13 and £32.99 was taken from my bank.

Since then I have been unable to access the service and an email I sent to grumble about the issue has been acknowledged with a stock reply suggesting I refer to the FAQs, which I had already done and which are pretty damn useless anyway.

Anyone else got a problem?

No problem at my end. I have just successfully accessed the content,

 

[ASCPFC]

My Palace TV contract automatically renewed on August 13 and £32.99 was taken from my bank.

Since then I have been unable to access the service and an email I sent to grumble about the issue has been acknowledged with a stock reply suggesting I refer to the FAQs, which I had already done and which are pretty damn useless anyway.

Anyone else got a problem?

If you watch from the app - then uninstall and reinstall it.
If you watch it through the website, try a different browser like Firefox.

 

[Palace Old Geezer]

If you watch from the app - then uninstall and reinstall it.
If you watch it through the website, try a different browser like Firefox.

Thanks for these suggestions AS - I've tried both, but still no joy.

I'll be on the hotline to CPFC in the morning. All a bit rubbish really.