Error message when buying tickets

[Mattjens67]

Partner and I are both Gold members and are trying to buy tickets to the Liverpool match, which apparently sold out before we realized the tickets were on sale. I’m occasionally able to get a ticket into my cart, but when I try to check out I get the error message copied below (even though I only have one item). Anyone know how to fix this?

There are errors on the page Unfortunately, the items you have selected do not have a common delivery method assigned, please purchase them separately.

 

[Hughes1861]

Partner and I are both Gold members and are trying to buy tickets to the Liverpool match, which apparently sold out before we realized the tickets were on sale. I’m occasionally able to get a ticket into my cart, but when I try to check out I get the error message copied below (even though I only have one item). Anyone know how to fix this?

There are errors on the page Unfortunately, the items you have selected do not have a common delivery method assigned, please purchase them separately.

Did you assign it to you? Certainly if buying more than one you need to assign who each is for and maybe if buying one you also need to assign to yourself. Otherwise should be no issues. Take it up with box office

 

[Mattjens67]

Did you assign it to you? Certainly if buying more than one you need to assign who each is for and maybe if buying one you also need to assign to yourself. Otherwise should be no issues. Take it up with box office

Yes, tickets were assigned. I heard back from the box office:

“We are aware that a few supporters were facing this issue when attempting to purchase tickets for the Liverpool game.

I can confirm that this has been looked into and resolved.“

Of course by the time it got resolved there are no more tickets available. We’re traveling from the US for this match, so pretty disappointing to have spent the money for gold memberships but still not be able to get tickets. We’ll keep checking for resale tickets and hope for the best.